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Return & Exchange
Return & Exchange Policy
Seven Seas Tourism Tourism - Return & Exchange Policy
1. Return Policy Overview
At Seven Seas Tourism Tourism, we want you to be delighted with your purchase and Services. If for any reason you are not satisfied with your order, we've outlined our return policy to ensure a hassle-free process. Please read the following information carefully.
2. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
• The return request must be initiated within 7 days from the date of delivery.
• Personalized or customized items are not eligible for return unless they arrive damaged or defective.
3. Initiation of Return
To initiate a return, please follow these steps:
• Log in to your Seven Seas Tourism Tourism account.
• Go to the "Order History" section.
• Locate the order containing the item you wish to return.
• Click on the "Return Item" link and follow the instructions.
If you checked out as a guest, please contact our customer support at [your email address] for assistance.
4. Return Shipping
Customers are responsible for the return shipping costs unless the item received is damaged, defective, or incorrect. We recommend using a trackable shipping service and obtaining a shipping receipt for your records.
5. Refund Process
Once your return is received and inspected, we will send you an email notification confirming the receipt of the returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be automatically applied to your original payment method within 15 days.
6. Non-Returnable Items
Certain items are not eligible for return, including:
• Gift cards
• Sale items (if applicable)
7. Cancellation Policy
Orders can be canceled within [number] hours of placing the order. After this period, the order is considered confirmed, and our standard return policy applies.
8. Contact Us
If you have any questions or concerns regarding our Return Policy, please contact us at ssevenseaskarolbagh@gmail.com
